Terms and Conditions

Welcome to Groups AirFare, the leading platform for airline group ticket booking services worldwide. Groups AirFare is proudly sponsored by FareHawker Online Services LLP, a globally recognized leader in group travel solutions. These Terms and Conditions ("Terms") govern your use of our services and website ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.

Planning a group trip can be exhilarating, but navigating airfare options often feels like wading through a maze. When it comes to securing Groups AirFare, understanding the fine print is crucial. The terms and conditions are not just legal jargon; they hold the key to your travel experience. From restrictions on changes to cancellation policies, these details can make or break your journey together. Let’s dive into what you need to know about Groups AirFare agreements so you can focus more on creating memories and less on reading the small print.

Definitions

  • "Groups AirFare" refers to the group booking services provided by Groups AirFare in partnership with FareHawker Online Services LLP.
  • "Client," "you," or "your" refers to the individual or entity utilizing our Services.
  • "Service" refers to the airline group booking services, including but not limited to flights, travel insurance, and other travel-related services provided by Groups AirFare.

    • Booking Process

    Group Booking Requirements

    To utilize our Services, a minimum group size of ten (10) passengers is required unless otherwise specified. Group bookings are subject to availability and are confirmed only upon receipt of a deposit or full payment as outlined in our payment terms.

    Payment Terms

    A non-refundable deposit is required at the time of booking to secure your reservation. The balance must be paid no later than thirty (30) days before the scheduled departure date. Failure to remit payment on time may result in the cancellation of your booking.

    Confirmation and Ticket Issuance

    Once your booking is confirmed, we will issue electronic tickets (e-tickets) for your group. These tickets will be sent to the primary contact's email address provided during the booking process. It is the client's responsibility to review the accuracy of the booking details and inform us of any discrepancies immediately.

    Pricing and Payments

    Pricing Structure

    Our pricing is based on the availability of seats at the time of booking and may vary depending on the airline, route, and seasonality. Groups AirFare reserves the right to adjust prices without prior notice. All prices are quoted in the currency specified at the time of booking.

    Taxes and Fees

    All applicable taxes, fees, and surcharges are included in the final price unless otherwise stated. Any additional charges imposed by airlines, such as excess baggage fees, must be paid directly to the airline at the time of check-in.

    Payment Methods

    We accept various payment methods, including credit cards, debit cards, and bank transfers. All payments must be made in the currency specified during the booking process. Clients are responsible for any bank charges or transaction fees incurred.

    Currency

    All payments are processed in the currency specified at the time of booking. Groups AirFare is not responsible for any exchange rate fluctuations or conversion fees applied by your financial institution.

    Cancellations and Refunds

    Cancellation Policy

    If you need to cancel your booking, please notify us as soon as possible. Cancellation requests must be made in writing and are subject to the airline's cancellation policy. Groups AirFare's service fees are non-refundable.

    Refund Eligibility

    Refunds are subject to the airline's terms and conditions and may vary based on the fare class, route, and time of cancellation. Refunds for partially used tickets will be prorated based on the airline's policy.

    Non-Refundable Tickets

    Certain fare classes and promotional rates are non-refundable. If your booking falls under this category, you will not be eligible for a refund, even if you cancel the booking.

    Amendments to Bookings

    Changes to bookings, such as date changes, name corrections, or seat upgrades, are subject to availability and the airline's policy. Additional fees may apply for any amendments made after the booking is confirmed.

    Travel Documentation

    Passport and Visa Requirements

    It is the responsibility of each passenger to ensure that they have the necessary travel documents, including a valid passport and any required visas. Groups AirFare is not responsible for any delays, cancellations, or denied boarding resulting from insufficient or incorrect documentation.

    Responsibility for Documentation

    All passengers must provide accurate information when booking. Incorrect details, such as misspelled names or incorrect passport numbers, may result in additional charges or the cancellation of your booking.

    Denied Boarding and Travel Restrictions

    Passengers are responsible for complying with all entry, exit, and transit requirements of the countries they are traveling to or through. Groups AirFare is not liable for any denied boarding or travel restrictions imposed by airlines or governmental authorities.

    Travel Insurance

    Importance of Travel Insurance

    We strongly recommend that all passengers purchase comprehensive travel insurance to protect against unforeseen circumstances, including trip cancellations, medical emergencies, and lost luggage. Travel insurance can provide peace of mind and financial protection in the event of unexpected events.

    Coverage Details

    Travel insurance coverage varies depending on the policy purchased. We advise clients to carefully review the terms and conditions of their travel insurance policy to ensure it meets their needs.

    Liability Limits

    Groups AirFare is not responsible for any losses, damages, or claims arising from travel insurance policies. All disputes regarding travel insurance must be addressed directly with the insurance provider.

    Changes by Groups AirFare

    Right to Modify Services

    Groups AirFare reserves the right to modify, suspend, or discontinue any aspect of our Services at any time without notice. This includes but is not limited to changes in pricing, payment terms, and service offerings.

    Substitutions and Alternatives

    In the event of unforeseen circumstances, such as airline schedule changes or cancellations, Groups AirFare may offer alternative flights or travel arrangements. We will make every effort to provide suitable alternatives, but we cannot guarantee that the same level of service or pricing will be available.

    Notification of Changes

    We will notify clients of any significant changes to their bookings as soon as possible. It is the client's responsibility to provide accurate contact information and check for updates regularly.

    Liability and Disclaimers

    Limitation of Liability

    Groups AirFare, including its sponsors, partners, and affiliates, is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services. This includes but is not limited to loss of profits, business interruption, or personal injury.

    Force Majeure

    Groups AirFare is not liable for any failure to perform its obligations under these Terms due to events beyond its control, including but not limited to natural disasters, acts of terrorism, war, strikes, or governmental actions.

    No Warranty

    Groups AirFare provides its Services on an "as-is" basis without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the information provided on our website.

    Privacy Policy

    Data Collection and Usage

    Groups AirFare collects and processes personal data in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

    Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your user experience. By continuing to use our website, you agree to the use of cookies as outlined in our Cookie Policy.

    Third-Party Data Sharing

    We may share your personal information with third-party service providers for the purpose of processing your booking. We will not sell, rent, or lease your personal data to any third parties without your consent.

    Intellectual Property

    Ownership of Content

    All content on the Groups AirFare website, including text, images, logos, and graphics, is the property of Groups AirFare and its licensors. Unauthorized use of any content is strictly prohibited.

    Use of Trademarks and Logos

    The trademarks, logos, and service marks displayed on our website are the property of Groups AirFare and its partners. You are not permitted to use these trademarks without the prior written consent of Groups AirFare.

    Restrictions on Use

    You may not copy, reproduce, distribute, or create derivative works from any content on our website without our express written permission. Any unauthorized use of our content may result in legal action.

    Governing Law

    Applicable Law

    These Terms are governed by. Any disputes arising from the use of our Services will be subject to the exclusive jurisdiction of the courts.

    Dispute Resolution

    In the event of a dispute, the parties agree to first attempt to resolve the matter through mediation. If mediation fails, the dispute will be resolved through binding arbitration in accordance.

    Jurisdiction

    You agree that any legal action or proceeding relating to these Terms or your use of our Services will be brought exclusively in the courts. You consent to the personal jurisdiction of such courts.

    Understanding the Terms and Conditions of Domestic & International Airlines Group Bookings

    Groups AirFare, in partnership with FareHawker Online Services LLP, provides group booking services that adhere to the terms and conditions set forth by domestic and international airlines. Understanding these terms is crucial for a smooth booking experience and ensuring that all members of your group are aware of the policies that govern their travel.

    Domestic Airlines Group Bookings

    When booking with domestic airlines, specific terms apply, such as:

    • Group Size: Typically, a minimum of ten passengers is required to qualify for group rates.


    • Payment Schedules: Domestic airlines may require full payment at the time of booking or a deposit with the balance due closer to the departure date.


    • Name List Submission: Final passenger names may need to be submitted well in advance of departure, with penalties for late changes.


    • Baggage Allowance: Baggage policies can vary, and it’s important to check if the group booking includes any special baggage allowances or if standard fees apply.


    • Cancellations & Refunds: Domestic airlines often have stricter cancellation policies for group bookings, with limited options for refunds.


    International Airlines Group Bookings

    International group bookings often have more complex terms, such as:
    • Passport & Visa Requirements: All group members must have valid passports and visas, if required. Airlines may require proof of documentation before issuing tickets.

    • Payment Terms: International airlines might require deposits at the time of booking, with the balance due several weeks before departure. Payments are often non-refundable.

    • Ticketing Deadlines: International airlines may impose strict deadlines for ticket issuance, and failure to meet these deadlines could result in booking cancellation.

    • Seat Assignments: While domestic airlines may offer more flexibility with seating, international carriers might have restrictions, especially on long-haul flights.

    • Special Services: Requests for special services (e.g., wheelchair assistance, special meals) must be made well in advance, as international airlines have varying policies on accommodating such requests.


    Understanding these terms will help you navigate the complexities of group travel, ensuring that your group experiences a smooth journey, whether flying domestically or internationally. Groups AirFare’s team is always available to clarify any terms and assist you in understanding the specific conditions associated with your booking.

    Common Restrictions and Fees

    When booking Groups AirFare, it's essential to be aware of common restrictions and fees that can impact your travel plans. Many airlines impose minimum and maximum passenger limits for group bookings, which can vary by carrier.

    Cancellation policies are another area where you might encounter unexpected costs. Some fares may be non-refundable, while others could allow partial refunds but charge cancellation fees. Always read the fine print!

    Changes to flight details often come with hefty penalties as well. If someone in your group needs a schedule adjustment, prepare for potential charges.

    Seat assignments can also lead to surprises. Certain airlines may require an additional fee for preferred seating or even pre-selection options.

    Understanding these factors will help you navigate the complexities of group travel more smoothly. It's crucial to plan ahead and clarify any uncertainties before finalizing your tickets.

    Contact Information

    If you have any questions or concerns about these Terms, please contact our customer support team:

    FareHawker Online Services LLP

    support@farehawker.com or groupdesk@farehawker.com
    8010663434/9654745805