Sultan Mahmud Badaruddin II Airport: Gateway to South Sumatra

Sultan Mahmud Badaruddin II Airport, located in Palembang, South Sumatra, Indonesia, serves as a vital transportation hub for the region. This modern facility, named after a prominent local sultan, plays a crucial role in connecting Palembang to major Indonesian cities and international destinations. The airport's recent expansions and upgrades, particularly for the 2018 Asian Games, have significantly enhanced its capacity and services, making it a key player in Indonesia's aviation landscape.

Airport Information

Detail Information
Airport Name Sultan Mahmud Badaruddin II Airport
IATA Code PLM
ICAO Code WIPP
Location Palembang, South Sumatra, Indonesia
Latitude 2°54'01"S
Longitude 104°42'00"E
Elevation 121 ft / 37 m
Type International
Terminal Information One main terminal handling both domestic and international flights

Airlines and Destinations

Airlines serving the airport and their destinations include:

Airline Domestic Destinations International Destinations
Lion Air Jakarta, Batam, Medan, Surabaya -
Citilink Jakarta, Surabaya, Denpasar -
Garuda Indonesia Jakarta Singapore
Sriwijaya Air Jakarta, Bandung -
AirAsia - Kuala Lumpur
Batik Air Jakarta, Surabaya -

Facilities and Services

Sultan Mahmud Badaruddin II Airport offers a range of facilities to ensure a comfortable experience for travelers:

  • Lounges: Executive lounges for premium passengers
  • Dining Options: Various restaurants and cafes serving local and international cuisine
  • Shopping Areas: Duty-free shops and local souvenir stores
  • Banking Services: ATMs and currency exchange counters
  • Information Desk: Staffed information counters for passenger assistance
  • Medical Facilities: First-aid services and a medical center
  • Prayer Rooms: Dedicated spaces for religious observances
  • Free Wi-Fi: Available throughout the terminal

Connectivity

The airport is well-connected to Palembang city and surrounding areas:

  • Light Rail Transit (LRT): Direct connection to the city center and Jakabaring Sport City
  • Taxis: Available at designated areas outside the terminal
  • Ride-sharing Services: Pick-up points for app-based transportation
  • Car Rental: Several agencies offer rental services at the airport
  • Parking Facilities: Short-term and long-term parking options available

Popular Places Near the Airport

Travelers with time to explore can visit these nearby attractions:

  • Ampera Bridge: Iconic bridge and symbol of Palembang
  • Musi River: Take a river cruise to experience local life
  • Kemaro Island: Home to a picturesque Chinese temple
  • Benteng Kuto Besak: Historic 18th-century fort
  • Jakabaring Sport City: Modern sports complex used for major events

Sultan Mahmud Badaruddin II Airport stands as a testament to Palembang's growth and importance in Indonesia. With its modern facilities, efficient connections, and proximity to cultural landmarks, the airport not only serves as a transportation hub but also as a gateway to the rich heritage and vibrant life of South Sumatra.

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Sultan Mahmud Badaruddin II Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Sultan Mahmud Badaruddin II Airport

2 How can I request special assistance at the airport from Sultan Mahmud Badaruddin II Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Sultan Mahmud Badaruddin II Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Sultan Mahmud Badaruddin II Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Sultan Mahmud Badaruddin II Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Sultan Mahmud Badaruddin II Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Sultan Mahmud Badaruddin II Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Sultan Mahmud Badaruddin II Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Sultan Mahmud Badaruddin II Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Sultan Mahmud Badaruddin II Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Sultan Mahmud Badaruddin II Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.