Sultan Ismail Petra Airport (KBR): Gateway to Kelantan's Cultural Heartland

Sultan Ismail Petra Airport, formerly known as Pengkalan Chepa Airport, serves as the primary air gateway to Kelantan, a state rich in Malay culture and heritage on the northeast coast of Peninsular Malaysia. Located in Pengkalan Chepa, just outside the capital city of Kota Bharu, this airport plays a crucial role in connecting the region to major Malaysian cities and potentially international destinations. The airport's ongoing expansion and modernization project highlights its growing importance in supporting Kelantan's tourism industry and economic development.

Airport Information

Detail Information
Airport Name Sultan Ismail Petra Airport
IATA Code KBR
ICAO Code WMKC
Location Pengkalan Chepa, Kota Bharu, Kelantan, Malaysia
Latitude 6°10'04"N
Longitude 102°17'24"E
Type Domestic (with plans for international)
Terminal Information One main terminal (new terminal partially operational since May 1, 2024)
Elevation 16 ft / 5 m above sea level

Airlines and Destinations

Sultan Ismail Petra Airport connects travelers to various domestic and international destinations:

Airline Domestic Destinations International Destinations
Malaysia Airlines Kuala Lumpur–International -
AirAsia Kuala Lumpur–International, Johor Bahru -
Firefly Kuala Lumpur–Subang -
Batik Air Malaysia Kuala Lumpur–International -

Note: As of 2024, there are ongoing discussions to facilitate flights from Singapore, Thailand, and Indonesia.

Facilities and Services

Sultan Ismail Petra Airport offers a range of facilities and services to ensure a comfortable experience for travelers:

  • New terminal partially operational since May 1, 2024
  • Increased number of aerobridges compared to the old terminal
  • Over 20 flight check-in counters
  • Dedicated route for international passengers (in preparation for future international flights)
  • Elevated car park
  • Dedicated taxi driver route
  • Fire and rescue station
  • Larger apron area
  • Cashless operating system for passenger convenience
  • Dining options and retail outlets
  • Prayer rooms for Muslim travelers
  • Free Wi-Fi throughout the terminal
  • ATM services
  • Car rental services

The airport's ongoing expansion aims to increase its capacity from 1.5 million to 4 million passengers annually.

Connectivity

Reaching Sultan Ismail Petra Airport is convenient with various transportation options:

  • Taxis: Available at designated stands outside the arrival hall
  • Car Rentals: Several agencies operate at the airport
  • Private Cars: The airport is accessible via well-maintained roads
  • Parking: New elevated car park facilities available for short-term and long-term parking
  • Ride-hailing Services: Apps like Grab operate in the area, providing an additional transportation option

While there is no direct public bus service to the airport, local bus networks connect to areas near the airport, from where short taxi rides are available.

Popular Places Near Sultan Ismail Petra Airport

Travelers can explore these nearby attractions:

  • Kota Bharu Royal Museum: Showcases the royal heritage of Kelantan
  • Siti Khadijah Market: Vibrant central market known for its unique octagonal shape and local products
  • Wat Photivihan: Home to one of the largest reclining Buddha statues in Southeast Asia
  • Pantai Cahaya Bulan (Beach of Passionate Love): Beautiful beach with various water activities
  • Islamic Museum: Exhibits the rich Islamic heritage of Kelantan
  • Handicraft Village and Craft Museum: Showcases traditional Kelantanese crafts
  • Istana Jahar (Jahar Palace): A wooden palace turned museum displaying royal regalia and artifacts
  • Kelantan State Museum: Offers insights into the state's history and culture

Sultan Ismail Petra Airport, with its ongoing expansion and modernization, is poised to become a key player in Kelantan's economic and tourism development. As the gateway to the state's rich cultural heritage and natural beauty, the airport's growth reflects the region's increasing importance as a destination for both domestic and, potentially, international travelers.

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Sultan Ismail Petra Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Sultan Ismail Petra Airport

2 How can I request special assistance at the airport from Sultan Ismail Petra Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Sultan Ismail Petra Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Sultan Ismail Petra Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Sultan Ismail Petra Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Sultan Ismail Petra Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Sultan Ismail Petra Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Sultan Ismail Petra Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Sultan Ismail Petra Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Sultan Ismail Petra Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Sultan Ismail Petra Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.