Sam Ratulangi International Airport: North Sulawesi's Gateway to the World

Introduction

Sam Ratulangi International Airport serves as the primary aviation hub for Manado and the North Sulawesi region of Indonesia. Named after Minahasan educator and independence hero Sam Ratulangi, this airport plays a crucial role in connecting the area to domestic and international destinations. With its rich history dating back to 1942 and its strategic location, the airport has become an essential gateway for tourists visiting the renowned Bunaken National Marine Park.

Airport Information

Detail Information
Airport Name Sam Ratulangi International Airport
IATA Code MDC
ICAO Code WAMM
Location Manado, North Sulawesi, Indonesia
Latitude 01°32'57"N
Longitude 124°55'35"E
Elevation 81 m / 266 ft above sea level
Type International
Operator Angkasa Pura I

Airlines and Destinations

Sam Ratulangi International Airport connects Manado to various domestic and international destinations. Some of the airlines and routes include:

Airline Destinations
Lion Air Jakarta, Surabaya, Makassar
Wings Air Regional destinations
Garuda Indonesia Jakarta, Makassar
Citilink Jakarta, Surabaya
Batik Air Jakarta
Sriwijaya Air Jakarta, Surabaya
Scoot Singapore

Facilities and Services

The airport offers a range of facilities and services to ensure a comfortable experience for travelers:

  • Check-in counters: Efficient check-in services for a smooth start to your journey.
  • Security checkpoints: Modern equipment for passenger screening.
  • Duty-free shops: Various retail options for last-minute purchases.
  • Dining options: Restaurants and cafes serving local and international cuisine, including:
    • Soerabaja Cafe: Offering Surabaya and Manado specialties.
  • Wi-Fi: Complimentary internet access throughout the terminal.
  • ATMs and currency exchange services.
  • Information desks: Assistance for flight information and general queries.
  • Souvenir shops: Including Batik & Gift, selling local handicrafts and traditional items.
  • Charging stations: Available for electronic devices.

Connectivity

Reaching Sam Ratulangi International Airport is convenient with several transportation options:

  • Taxis: Available outside the terminal building for direct transportation to the city.
  • Public buses: Services connecting the airport to Manado city center.
  • Car rental: Multiple agencies offer rental services for those preferring to drive.
  • Parking facilities: Both short-term and long-term parking options available.

The airport is located approximately 13 kilometers northeast of Manado city center, with a typical travel time of 30-40 minutes depending on traffic conditions.

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Sam Ratulangi International Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Sam Ratulangi International Airport

2 How can I request special assistance at the airport from Sam Ratulangi International Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Sam Ratulangi International Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Sam Ratulangi International Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Sam Ratulangi International Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Sam Ratulangi International Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Sam Ratulangi International Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Sam Ratulangi International Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Sam Ratulangi International Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Sam Ratulangi International Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Sam Ratulangi International Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.