Puebla International Airport: Central Mexico's Rising Air Hub

Puebla International Airport, officially known as Hermanos Serdán International Airport, serves as a vital gateway to central Mexico. Located in Huejotzingo, Puebla, this airport has been experiencing rapid growth, handling 935,500 passengers in 2023. Named after the Serdán siblings, key figures in the Mexican Revolution, the airport plays a crucial role in connecting Puebla, Mexico's fourth-largest metropolitan area, to domestic and international destinations.

Airport Information

Detail Information
Airport Name Hermanos Serdán International Airport
IATA Code PBC
ICAO Code MMPB
Location Huejotzingo, Puebla, Mexico
Latitude 19°09'47"N
Longitude 98°22'17"W
Elevation 2,244 m (7,362 ft)
Type International
Terminal Information Single terminal for domestic and international flights

Airlines and Destinations

Airline Destinations
Magnicharters Cancún (Seasonal)
United Express Houston–Intercontinental
Viva Aerobus Cancún, Guadalajara, Merida, Monterrey, Tijuana
Volaris Cancún, Tijuana

Facilities and Services

Puebla International Airport offers a range of amenities for travelers:

  • Single-story terminal building with capacity for 450 passengers per hour.
  • Five gates in the departures concourse.
  • Airport lounge managed by the Global Lounge Network.
  • Free Wi-Fi in the lounge area.
  • ATMs and currency exchange services.
  • Cafes and shops (not open 24 hours).
  • Car rental services.
  • Dedicated facilities for general and executive aviation.

Connectivity

Transportation options to and from the airport include:

  • Taxis: Available outside the terminal building.
  • Car rentals: Several agencies operate at the airport.
  • Hotel shuttles: Some nearby hotels offer shuttle services.
  • Private transfers: Many companies provide secure transportation services.

The airport is located approximately 30 kilometers from Puebla city center, making it easily accessible for travelers.

Popular Places

Visitors to Puebla can explore several attractions near the airport:

  1. Puebla Cathedral: A stunning example of colonial architecture.
  2. Biblioteca Palafoxiana: The oldest public library in the Americas.
  3. Cholula Archaeological Site: Home to the world's largest pyramid by volume.
  4. Estrella de Puebla: A giant observation wheel offering panoramic views.
  5. Calle de los Dulces: A street famous for traditional Pueblan sweets.
  6. Africam Safari: A wildlife park with drive-through safari experiences.

Airport Address and Contact

Address: Carretera Puebla-Tlaxcala Km. 91.5, Huejotzingo, 74160 Puebla, Mexico

Contact Number: +52 222 273 0981

Puebla International Airport, with its strategic location and growing network of flights, serves as an increasingly important hub for central Mexico. Its modern facilities and proximity to Puebla's rich cultural attractions make it an attractive option for both business and leisure travelers exploring this vibrant region of Mexico.

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Puebla International Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Puebla International Airport

2 How can I request special assistance at the airport from Puebla International Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Puebla International Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Puebla International Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Puebla International Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Puebla International Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Puebla International Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Puebla International Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Puebla International Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Puebla International Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Puebla International Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.