Nursultan Nazarbayev International Airport: Kazakhstan's Modern Gateway

Nursultan Nazarbayev International Airport, formerly known as Astana International Airport, serves as the primary aviation hub for northern Kazakhstan. Located in the capital city of Astana (now Nur-Sultan), this airport plays a crucial role in connecting Kazakhstan to domestic and international destinations. As the second-busiest airport in the country, it handled approximately 7.5 million passengers in 2023, marking a 25% increase from the previous year and setting a new passenger record.

Airport Information

Detail Information
Airport Name Nursultan Nazarbayev International Airport
IATA Code NQZ
Location Nur-Sultan (Astana), Kazakhstan
Latitude 51°01'21"N
Longitude 71°28'00"E
Type International
Terminal Information Two passenger terminals (T1 and T2)
Airport Code (ICAO) UACC

Airlines and Destinations

Nursultan Nazarbayev International Airport connects Kazakhstan to various domestic and international destinations:

Airline Key Destinations
Air Astana Moscow, Delhi, Dubai, Istanbul, Beijing
FlyArystan Almaty, Shymkent, Aktau
SCAT Airlines Aktau, Shymkent, Istanbul
Lufthansa Frankfurt
Turkish Airlines Istanbul
Aeroflot Moscow
Uzbekistan Airways Tashkent

Facilities and Services

The airport offers a range of amenities to enhance the traveler experience:

  • Duty-free shopping in both arrivals and departures areas
  • Various dining options offering local and international cuisine
  • Currency exchange services and ATMs
  • Free Wi-Fi access throughout the terminals
  • VIP and CIP lounges
  • Medical center and pharmacy
  • Prayer rooms
  • Car rental facilities

Connectivity

Reaching Nursultan Nazarbayev International Airport is convenient with several transportation options:

  • Airport express buses connecting to the city center
  • Taxi services available 24/7 outside the terminal buildings
  • Car rental facilities for self-drive options
  • Ample parking facilities for short-term and long-term stays
  • Future plans for a light rail connection to improve city access

Popular Places Near Nursultan Nazarbayev International Airport

Visitors to Nur-Sultan can explore several attractions:

  • Bayterek Tower: Iconic symbol of the city offering panoramic views
  • Nur-Alem (Sphere): World's largest spherical building, housing a future energy museum
  • Hazret Sultan Mosque: The largest mosque in Central Asia
  • Palace of Peace and Reconciliation: Unique pyramid-shaped structure
  • National Museum of Kazakhstan: Showcasing the country's history and culture

Nursultan Nazarbayev International Airport continues to evolve as a key transportation hub for Kazakhstan and Central Asia. Its modern facilities, growing network of destinations, and strategic location make it an essential gateway for business travelers and tourists alike, supporting Kazakhstan's economic growth and international connections.

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Nursultan Nazarbayev International Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Nursultan Nazarbayev International Airport

2 How can I request special assistance at the airport from Nursultan Nazarbayev International Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Nursultan Nazarbayev International Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Nursultan Nazarbayev International Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Nursultan Nazarbayev International Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Nursultan Nazarbayev International Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Nursultan Nazarbayev International Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Nursultan Nazarbayev International Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Nursultan Nazarbayev International Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Nursultan Nazarbayev International Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Nursultan Nazarbayev International Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.