Hong Kong International Airport- HKG

Hong Kong International Airport is the main airport in Hong Kong. This airport known as Chek Lap Kok Airport, being built on the island of Chek Lap Kok by land reclamation.

Hong Kong International Airport (HKIA) is located less than five flying hours from half of the world's population. They are the world’s busiest cargo gateway and one of the world’s 10 busiest passenger airports. HKIA is a two-terminal and two-runway facility generating enormous social and economic value for Hong Kong. The 65,000-strong airport community serves as the key contributor to Hong Kong's position as a leading international and regional aviation centre.

The airport started its commercial operations in 1998 by replacing Kai Tak airport, and is an important regional trans-shipment centre, passenger hub and gateway for destinations in Mainland China (with over 40 destinations) and the rest of Asia.

HKIA also operates one of the world's largest passenger terminal buildings, it was largest when started in 1998 and operates 24 hours a day. The airport is operated by the Airport Authority Hong Kong and is the primary hub for Cathay Pacific, Dragonair, Hong Kong Airlines, Hong Kong Express Airways and Air Hong Kong (cargo). The airport is also one of the Asian-Pacific cargo hubs for UPS Airlines. In Country Hong Kong is the prime city for many airlines, including China Airlines and China Eastern Airlines, which serves 18 flights to Hong Kong per day from 15 cities. Virgin Atlantic, United and Air India use Hong Kong as a stopover point for flights respectively from London to Sydney, from Tokyo to Singapore and Ho Chi Minh City as well as from India to Osaka and Seoul.

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1 Sky Plaza Rd, Hong Kong

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Hong Kong Intl?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Hong Kong Intl

2 How can I request special assistance at the airport from Hong Kong Intl?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Hong Kong Intl?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Hong Kong Intl?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Hong Kong Intl?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Hong Kong Intl?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Hong Kong Intl?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Hong Kong Intl?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Hong Kong Intl?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Hong Kong Intl?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Hong Kong Intl?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.