Almaty International Airport

Kazakhstan's Premier Gateway

Almaty International Airport serves as Kazakhstan's primary aviation hub, playing a crucial role in connecting Central Asia to the world. Located in Almaty, the country's largest city and former capital, this airport stands out for its strategic position along the ancient Silk Road. It serves as a vital link for business, tourism, and cultural exchange in the region, handling a significant portion of Kazakhstan's air traffic.

Airport Information

Detail Information
Airport Name Almaty International Airport
IATA Code ALA
ICAO Code UAAA
Location Almaty, Kazakhstan
Latitude 43°21'14"N
Longitude 77°02'43"E
Type International
Terminal Information Two terminals: domestic and international
Elevation 2,234 ft / 681 m above mean sea level

Airport Information

Almaty International Airport connects to numerous domestic and international destinations:

Airline Destinations
Air Astana Nur-Sultan, Aktau, Atyrau, Delhi, Dubai, Frankfurt, Istanbul, Moscow, Seoul
SCAT Airlines Aktau, Shymkent, Tashkent, Tbilisi
Aeroflot Moscow
Turkish Airlines Istanbul
Lufthansa Frankfurt
Frankfurt Dubai
Uzbekistan Airways Tashkent

Facilities and Services

Almaty International Airport offers a range of facilities to enhance the traveler experience:

• Lounges: Business class lounges for premium passengers

• Dining: Various restaurants and cafes serving local and international cuisine

• Shopping:Duty-free shops and local souvenir stores

• Banking:Currency exchange and ATMs

• Wi-Fi:Free wireless internet access throughout the terminals

• Medical Services:First aid facilities available

• Special Assistance:Services for passengers with reduced mobility

Connectivity

The airport is well-connected to Almaty city center:

• Bus: Regular bus services connect the airport to various parts of the city

• Taxi: Official airport taxis and ride-hailing services are readily available

• Car Rental:Several car rental agencies operate at the airport

• Parking:Both short-term and long-term parking facilities are available

Popular Places

Travelers can explore numerous attractions near Almaty:

1. Kok-Tobe Hill: Offers panoramic views of the city and houses a popular recreation area

2. Medeu: The world's largest high-altitude ice skating rink

3. Shymbulak:A premier ski resort in Central Asia

4. Zenkov Cathedral:A unique wooden cathedral in Panfilov Park

5. Green Bazaar:A vibrant market showcasing local products and cuisine

6. Big Almaty Lake:A picturesque alpine lake in the nearby Tian Shan mountains

Almaty International Airport not only serves as a crucial transportation hub but also as a gateway to Kazakhstan's natural beauty, rich culture, and growing economy. Its continuous modernization efforts reflect the country's ambition to become a major player in regional and international aviation.

Mailin St 2, Almaty 050039, Kazakhstan

Domestic And International Airports Of Asia

Frequently Asked

Collection of questions our clients ask us most frequently

1 What services does Airlines Group Booking offer for airport assistance from Almaty International Airport?

Airlines Group Booking provides comprehensive airport assistance services, including meet and greet, fast track through security, luggage handling, and special assistance for travelers with disabilities or special needs at airports from Almaty International Airport

2 How can I request special assistance at the airport from Almaty International Airport?

To request special assistance at the airport, please indicate your needs when booking your flight or contact our customer service team. We offer support for travelers with disabilities, elderly passengers, and those with medical conditions.

3 What is a meet and greet service at the airport from Almaty International Airport?

Meet and greet services involve a dedicated representative meeting you at the airport to assist with check-in, luggage, and navigating through security, ensuring a smooth and hassle-free airport experience.

4 How does the fast track service work at the airport ?

Fast track services provide expedited passage through airport security and immigration, allowing you to bypass long queues and save time. This service is available at select airports.

5 Can I arrange for airport transfers through Airlines Group Booking from Almaty International Airport?

Yes, we offer airport transfer services, including private cars, shuttles, and taxis, to ensure convenient transportation to and from the airport.

6 What are the baggage policies at major airports?

Baggage policies, including weight limits and fees, vary by airline and airport. Check with your airline or our customer service team for specific information regarding your flight.

7 How early should I arrive at the airport for my flight from Almaty International Airport?

It is generally recommended to arrive at the airport at least 2-3 hours before a domestic flight and 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.

8 What documents do I need to check-in at the airport?

For check-in, you will need a valid government-issued ID or passport, your flight ticket or e-ticket, and any necessary travel visas. Ensure all documents are up-to-date before your travel date.

9 Can I check-in online for my flight from Almaty International Airport?

Yes, most airlines offer online check-in services, allowing you to check-in, select seats, and print your boarding pass before arriving at the airport. This can save time and streamline your airport experience.

10 How can I find information about airport lounges from Almaty International Airport?

Information about airport lounges, including access policies, amenities, and locations, can be found on our website or by contacting our customer service team. We can also assist with lounge reservations.

11 What should I do if I miss my flight at the airport from Almaty International Airport?

If you miss your flight, contact your airline immediately to explore rebooking options. Our customer service team can also assist you in finding alternative flights and solutions.

12 Are there any airport parking services available from Almaty International Airport?

Yes, we offer information and reservations for airport parking services, including short-term, long-term, and valet parking options at various airports.

13 How can I track my flight status at the airport from Almaty International Airport?

Flight status can be tracked using the airline’s website, mobile app, or by checking the flight information displays at the airport. Our customer service team can also provide real-time flight updates.

14 What security measures should I be aware of at the airport?

Security measures include removing shoes and belts, placing liquids in a clear, quart-sized bag, and keeping electronic devices easily accessible for screening. Adhere to TSA guidelines or local security regulations.

15 Can I bring pets to the airport and on the flight?

Pet travel policies vary by airline and airport. Ensure you have the necessary documentation, including health certificates, and contact our customer service team for assistance with pet travel arrangements.

16 What are the customs and immigration procedures at international airports?

Customs and immigration procedures involve presenting your passport, visa (if applicable), and completed customs declaration forms. Follow the signs and instructions at the airport for a smooth process.

17 How do I navigate through large airports?

Large airports have clear signage and information desks to assist travelers. Download airport maps or apps, or contact our customer service team for detailed navigation guidance.

18 Are there any special facilities for children at airports?

Many airports offer family-friendly facilities, including play areas, nursing rooms, and family lanes at security checkpoints. Check with our team for specific amenities at your departure or arrival airport.

19 What are the procedures for handling lost luggage at the airport from Almaty International Airport?

If your luggage is lost, report it immediately to the airline’s baggage service desk at the airport. Provide your baggage claim ticket and contact information. Our team can assist in tracking and recovering your lost luggage.

20 How can I provide feedback on my airport experience?

We value your feedback. You can provide feedback on your airport experience by contacting our customer service team via email or phone. Your input helps us improve our services.